If you are on JobSeeker or Youth Allowance and become temporarily sick or injured, you do not have to keep attending job interviews or provider appointments. You can apply for a temporary exemption from your mutual obligations by submitting a Centrelink Medical Certificate.
What is a Centrelink Medical Certificate?
A standard doctor's note (like the one you give to an employer) is not enough for Centrelink. Your doctor must complete a specific form called the Centrelink Medical Certificate (SU415).
This form asks your doctor to detail your medical condition, how it impacts your ability to work, and exactly how long the condition is expected to last.
How to Get and Submit the Form
- Download the form: You can download the SU415 form from the Services Australia website, or pick one up at a service centre.
- Visit your doctor: Ask your GP or specialist to fill it out. They must state that you are temporarily incapacitated for all work for at least 8 hours a week.
- Upload the form: Take a clear photo of all pages and upload it via the Express Plus Centrelink app or your myGov account.
How Long Does the Exemption Last?
Centrelink will usually grant an exemption for the exact period your doctor specifies on the form, up to a maximum of 13 weeks at a time.
If you are still sick after 13 weeks, you will need to go back to your doctor and get a new SU415 form filled out. You can do this multiple times if your condition persists.
What Happens While Exempt?
Once Centrelink approves the certificate, your mutual obligations are paused. You do not have to:
- Apply for jobs.
- Attend appointments with your Workforce Australia provider.
- Attend Work for the Dole or other activities.
However, you must still report your income every fortnight to receive your payment.
What if Your Condition is Permanent?
Centrelink Medical Certificates are only for temporary exacerbations of illnesses. If your doctor writes that your condition is permanent and will not improve within 2 years, Centrelink will reject the medical certificate for JobSeeker exemption purposes.
If your condition is permanent and prevents you from working more than 15 hours a week, you should consider applying for the Disability Support Pension (DSP) instead.